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Monday, 28 January 2013

Can I bring my family for support ?


In parts of Scotland NO you can't.  ATR Applauds the  approach of Scotland in ridding the access areas of deaf people of unprofessional and untrained support, thus preventing the NHS from exploiting our families and making us break the law in the process.  If Scotland can do this, then why cannot every NHS area do the same ?    Are deaf colluding with the NHS, yes, it appears they still are.  Please stop, or face court action.

What Scotland said:   "Interpreters

An interpreting service is available free of charge for patients using GP and NHS hospital services in Edinburgh and the Lothians. This includes interpreting for people who are Deaf or deafblind.

We do not allow children to act as interpreters during your treatment or appointments.

A member staff from the GP surgery or the hospital department dealing with your treatment or appointment will arrange the interpreter.

To make sure we can support you effectively we need you do certain things.  Let us know you need this help as soon as possible. This should be as soon as you make an appointment with your GP.

If you are coming into hospital contact the ward or department to let them know you need an interpreter as soon as you receive your hospital appointment. You may need a friend or relative who speaks English to tell us this the first time you need an interpreter.

Be sure to let us know if you will not be coming for your appointment or treatment. If you do not tells us you might stop another patient getting the help they need.

Be sure to tell us if you will be late for your appointment or treatment. Another patient somewhere else might need the interpreter. If you are late the next patient might miss their appointment or not get the help they need.

Lets us know if you have had any problems with communication during your appointment or treatment. This will help us improve the service.
Tell us if communication was good. This also helps us give a good service."

THIS service should be mandatory in the UK.  But with another proviso, no family ADULTS not trained either.

SOURCE

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